From quote request to fitting — start to finish

How it works

Four simple steps between you and a fitted part — at one of our service centres or wherever your vehicle sits. No waiting rooms, no guesswork.

The customer journey

Every fit follows the same five steps — from your first contact to us taking the old parts away.

Request your quote

Tell us what your vehicle needs — a tyre, a battery, brake work or an oil and filter change — using the quick request form below or a free call on 0800 994 9090. Give us your registration and where the work will happen, and we match you with an operator near you or book you into a service centre.

What to have ready

Your vehicle registration, where the work will be carried out — your address or your nearest service centre — and an idea of what needs doing.

What happens next

We come back with an all-in quote — parts, labour and disposal included — and a fitting slot that suits you.

Approve and pay on the website

Happy with the quote? Approve it and pay securely on this website. Your booking is confirmed the moment payment clears, and you get the fitting window in writing.

What to have ready

The quote reference we sent you and a payment method.

What happens next

Your operator is assigned and you receive confirmation with their arrival window.

Your operator arrives

A vetted local operator arrives at the agreed time with the parts, the tools and everything needed to do the job properly — at your home, your workplace, a safe roadside spot, or you bring the vehicle to one of our service centres.

What to have ready

Somewhere safe for the operator to work, and keys accessible if the vehicle needs moving.

What happens next

The fitting begins — most jobs are done within the hour.

Fitted, checked, done

Every fit finishes with proper checks: torqued wheels, correct pressures, a charging-system test on battery work, a road-safe inspection on brakes, and a level-and-leak check on oil changes. Nothing leaves until it's right.

What to have ready

Nothing — just a few minutes to run through the checks with the operator.

What happens next

You confirm the work, and the operator packs up. No mess left behind.

Old parts taken away

Your old tyres, battery, brake parts or spent oil and filter are removed and disposed of responsibly through licensed recycling channels. It's included in every fit — nothing for you to shift, skip or pay extra for.

What to have ready

Nothing at all.

What happens next

You're back on the road, and your booking history is saved in your account for next time.

For operators

Reliant runs on trusted local fitters. Here's how a fitter becomes a Reliant operator — and how the work reaches them.

Apply and get verified

Fitters apply through the operator registration. We verify identity, trade qualifications, insurance and equipment before anyone joins the network — customers get vetted professionals, not a directory.

What to have ready

Your trade details, insurance documents and equipment list.

What happens next

Verification review, usually within a few working days.

Onboarded and kitted

Approved operators are onboarded with access to the operator dashboard, the job dispatch system and the Reliant standards handbook — pricing, safety checks and disposal rules included.

What to have ready

A vehicle that can carry stock and tools.

What happens next

You go live in the dispatch network for your patch.

Receive and manage jobs

Jobs are dispatched to operators by location and availability — mobile fits across your patch and work at our service centres. Accept the ones that fit your day, manage your schedule and update job status from the operator dashboard.

What to have ready

Your dashboard login.

What happens next

Completed work is logged and reconciled automatically.

Grow your round

Operators who deliver reliable, well-reviewed work get priority dispatch in their area. Build your local reputation into a bigger, steadier round.

What to have ready

Consistently good work.

What happens next

A busier diary in the patch you already know.

The quick route to customer service

Register your details and what your vehicle needs, and customer service comes back to you with an all-in quote — no obligation.

Ready when you are

Call free or send the quick request form — we will come back with an all-in quote and a fitting slot that suits you.

0800 994 9090